Yvonne Gallagher, NAO, on "Lessons from Digital Transformation in Large Government Organizations"

Conference TFNetworkSpring22

Digital Transformation
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Date: 5th May 2022
Time: 

10:30 - 10:45 Presentation

11:30 - 12:15 Panel discussion "How to create impact in Digital Transformation

Yvonne Gallagher, Director, Digital, National Audit Office has over 25 years’ experience in IT, business change, digital services and cyber and information assurance.

She has had senior roles in the private sector in large organisations such as the Prudential and Network Rail. Yvonne was CIO in two government departments, as well as Chief Digital Officer and CIO in the private sector prior to her move to the NAO. Yvonne is also a Fellow of the BCS and previous chair of their Organisation and Employer board. 

Yvonne’s role in the NAO over the past 7 years is to support the NAO’s work for Parliament evaluating how well Digital and associated business change programmes are implemented to deliver value for money.

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Lessons from Digital Transformation in Large Government Organizations

Last summer we published a major report on The challenges in implementing digital change, which looked into why digital business change programmes are very difficult to implement successfully. 

In this session we will look at the systemic areas that we said government needs to get right and how some of the more persistent challenges can be addressed, including approaches to legacy systems and data, choice of delivery method, engaging with commercial suppliers and addressing the digital skills gap.